Regulatory compliance compels businesses to treat data with care, and according to frameworks and the law. Some industries are harder hit than others by compliance burdens, but every organisation in the EU has some kind of responsibility to treat data responsibly.
Data protection, and the safe retention of data, is the most common regulatory concern for EU businesses, and it’s not a concern that’s confined to the cloud. The mismanagement of personal information can cost a company dear, regardless of how it happens. A data breach, or mismanagement of data, is likely to pique the interest of the Information Commissioner; while the Office shoe chain was lucky to escape a fine, your business may not be so fortunate.
As your IT systems mature, and your data silos grow, it’s important to consider how that data is being stored and transmitted.
The cloud is designed to be multi-location. By its nature, it allows data to be stored in more than one place. For businesses, this is seen as a potential risk.
In fact, risk doesn’t change in the cloud. Our use of remote technologies is not a cause for concern. But businesses are right to be cautious. All of us store masses of personal data in our email mailboxes, and we also deal with intellectual property and other types of data that are subject to compliance or regulation. Once you transmit this data outside your company’s corporate network, you need to know what happens to it next.
Helping, not Hindering
Hosted Exchange involves shifting your company’s helps staff comply with policy by offering them a secure messaging platform from day one.
When you choose the right provider:
– Hosted Exchange is secure, and its ongoing security is managed by a specialised third party who are experts in their field
– Email servers are continually monitored for intruders and unusual activity
– Users can connect to Exchange on any device, including iOS and Android devices, and from any location
– All their favourite features, such as calendars, operate as they always have
– Emails are preserved and archived permanently; vital for companies who need to comply with the UK Companies Act
– Data centres comply with ISO 27001, an information security standard that suggests best practice in data storage
– Email data is always stored within the EU, not distributed to data centres around the world
The latter point is important. If email storage crosses that critical boundary, it may violate the Data Protection Directive. Note that the United States is not an approved, compliant country, which means many cloud services are unsuitable for compliance with EU law.
Cloud4 offers Hosted Exchange 2013 or 2010 services, hosted in compliant UK data centres and accessible all over the world. Because your service is managed by us, we take care of essential security patches and services like malware scanning. Our support teams are available 24/7 from our UK offices, ready to assist if you have any trouble accessing your business email.